Technical Program Manager- Expert Services

Twilio

Später bewerben

We're looking for a candidate to fill this position in an exciting company.

  • You will need to be able to create and drive software launch plans, timelines and solution designs that help customers efficiently and successfully drive their projects to production.
  • You bring experience with architecting for scale, resiliency and security.
  • You have successfully launched and managed multiple complex software development projects in your career.
  • You anticipate bottlenecks, explore contingencies and provide effective escalation management.
  • You are a master influencer, able to motivate others to action, even without formal authority.
  • Even better, you love to analyze data and have built tools to monitor and track launch metrics on a daily, weekly, and quarterly basis.

  • You will travel when needed to deliver an excellent launch experience for strategic accounts.
  • You will work on paid engagements with our top customers and manage deliverables on-time and within budget.
  • You will coordinate and motivate both internal and external team members to drive projects that are well-architected and delivered on time.
  • At the same time, you will identify risks, opportunities and process improvements within launch execution and create professional presentations and concise documentation of customer requirements.
  • Ultimately you will create a great experience for Twilio customers that you engage with and an efficient launch process for internal and external stakeholders.
  • You will go on-site with customers to establish a trusted relationship and then project manage their implementation with a combination of on-site and remote meetings.

Später bewerben

Stellenangebot in: München