Workload Automation Expert (f/m/x)
VollzeitOberkochenSonstige Dienstleistungen
Your Role • Responsible for delivering global and business-critical Workload Automation services (EMEA, APAC, AMER) in alignment with business demands and within agreed SLAs • Ensure SLA 1 Class Support for the Workload Automation Service • Maintain and enhance the operational model of our Workload Automation Tool • Lead migration assignments within the Workload Automation domain • Update documentation regularly, ensuring that connections and processes are in place between all services while decreasing overlaps between services provided by various teams in the Workload Automation domain • Identify potential risks to service delivery and develop strategies to mitigate these risks, ensuring business continuity and minimal disruptions • Keep in close touch with external entities involved in the Workload Automation domain Your Profile • Bachelor’s or master’s degree in the field Computer Science or equivalent experience in the IT industry • Profound experience with Workload Automation Tools • Extensive understanding of service delivery according to ITIL standards • Experience in coordinating and communicating complex tasks • Ability to make decisions within role responsibilities • Proactive work approach and ability to collaborate in an international environment • Excellent communication skills in English Your ZEISS Recruiting Team: Mrs. Selina Riccio